Privacy policy

At Printscozy, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number, when provided
  • Payment and transaction information
  • Order and product information
  • Personalization or customization details
  • Information you provide when contacting our customer support team

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and information about how you interact with our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Process payments and arrange delivery
  • Provide order and shipping updates
  • Create personalized or custom products
  • Respond to customer inquiries
  • Process cancellations, returns, replacements, and refunds
  • Improve our website, products, and customer experience
  • Prevent fraud and protect the security of our services
  • Provide relevant offers or promotional communications where permitted
  • Comply with applicable legal requirements

We only use personal information for legitimate business purposes related to providing and improving our services.

3. Payment Information

Payments made through our website are processed through secure third-party payment providers.

Printscozy does not directly store your complete payment card information on our own systems. Payment information may be processed by the payment provider selected during checkout in accordance with its own privacy practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help us operate the website, remember preferences, maintain your shopping experience, understand website usage, and improve our services.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment providers
  • Production and fulfillment providers
  • Shipping and delivery providers
  • Website and technology providers
  • Analytics and marketing service providers
  • Customer support services

We only share information when reasonably necessary to provide our services, fulfill orders, operate our website, or comply with applicable legal requirements.

6. Data Security

We take reasonable measures to protect the personal information we collect and maintain a secure shopping environment.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or a copy of your information.

If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe option included in those emails.

Necessary transactional communications, such as order confirmations and shipping updates, may still be sent when required to fulfill your order.

8. International Customers

Printscozy serves customers worldwide. Your information may therefore be processed or stored by service providers located in countries other than your own.

Where required by applicable law, we take appropriate measures when handling personal information internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our services, business practices, or applicable requirements.

Any changes will be published on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: support@printscozy.com

Email: support@printscozy.com